What can we help you with today?
Getting Started with PRLeap
Get Started with PRLeap
Create a PRLeap Account
Confirm your email address
How to submit a press release
How to create a brand profile and connect your social media profiles
How to create a brand profile and associate your press releases to it
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I can't log in.
How do I reset my password?
I accidentally signed up using the wrong email address. How can I fix this?
I received my account verification email, but the temporary password is not working.
I don't know if I still have a PRLeap account. How can I find out?
Create and manage press releases
How do I edit my press release
How do I upload and delete images?
What size should my press release image be?
How do I delete my press release
How do I Format Text (links, bold, bulleted lists, etc.)?
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How to update a Brand Profile (Brand Name, Social Media Profiles, Logo)
Fix press release approval issues
How to check your press release's approval status
How to fix a press release on editorial hold
About the press release approval process
Who do I contact if I have questions about something I read in a press release?
How do I report a claim of copyright infringement?
Report a Bug
Why can't I see the publicity report for my press release?
How do I find my press release publicity report?
How often are metrics updated?
Understanding your Publicity Report
Membership Plans and Credits
What are credits?
How do I use my credits?
When do i get my credits?
What happens to my credits if I cancel my membership?
PRLeap Pro Membership Benefits
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Account and Billing
What are my payment options?
How to update your account information (Name, Email and Password)
How do I delete my PRLeap account?
Get an invoice or payment receipt
How do I change/update my payment method?
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How long does a refund take?
PRLeap Refund Policy
Monthly Plans and Rollover
Canceling your monthly subscription service
Upgrade or downgrade plan
How changes to your monthly plan affect Rollover Releases
Rollover Releases Expiration
How are Rollover Releases accumulated used?
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